Ria Money Transfer – Receive Money From 135  Countries into Your FirstBank Account In Minutes

Ria Money Transfer is an international money transfer that allows funds to be transferred directly to the recipient’s account as specified by the sender from over 135 countries. The fund could be sent to accounts with Firstbank, and or other third party banks in NGN ONLY. Recipients can also collect cash directly from any FirstBank branch nationwide. Funds can only be received in Naira.

Features Ria Money Transfer

– Payout in over 500 branches
– Cash-to-cash
– Cash-to-account (to Nigeria).
– Online transfers for the US corridor only

Benefits Ria Money Transfer

#. Convenience of direct transfers to recipient’s account.

#. Competitive pricing.

#. Identification not required for transfers sent directly to recipient’s accounts.

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Requirements for payment Ria Money Transfer

Beneficiaries can collect funds at any FBN outlets by providing the following;

#. PIN
#. Expected Amount
#. Acceptable means of identification (see Accompanying Documents)
#. Senders name and address
#. Receivers name, address, and phone number.

Identification Requirement Ria Money Transfer

Primary proof of identification – BVN, International Passport, Driver’s License, Permanent Voters’ Card and National Identity Card

Frequently Asked Questions Ria Money Transfer

Who do I contact for complaints?

– You can reach Money Transfer Department via mail on moneytransferhelpdesk@firstbanknigeria.com. Alternatively, you can call +234-9057122, 9057127, 9057142, 9057097, 9057098, 9057144.

What does the error “no matching order” as stated by the teller implies?

– Wrong PIN
– Stale transfer
– Already paid transfer

Contact your Sender to investigate with Ria Money Transfer.

– FirstBank does not determine the rate of conversion for the transactions. The rates are automated on the software and are not customized for manipulation by the Bank. Ria Money Transfer

Do I need to reveal my 11-digit PIN to the Operator?
Yes.

Why is the rate of conversion for transactions different from the CBN/parallel market rate?
Can I collect my transfers on weekends?

Yes. FirstBank has over 40 dedicated centres spread across the country that offer Money Transfer services everyday including weekends and public holidays from the hours of 10am – 3pm.

Why did the operator keep a copy of my form after refusing payment?

The operator keeps the original copy of the form as a proof that the customer visited the location and the transfer was not paid based on the reason(s) annotated on the form.

Can I receive funds as a company?

NO. The CBN policy states that Money Transfer service is strictly on “a person to person basis”. No business transactions are allowed.

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