Xbox One Controller Not Working? How to Fix your Xbox One Controller When It Won’t Turn On

Xbox One Controller Not Working? How to Fix your Xbox One Controller When It Won’t Turn On!
The Xbox One controller is a basic game controller for Xbox One and Xbox series home video games. It is also used in window-based PCs, macOS, Linux, iOS or android. It is the best gamepad for the company’s console.

I know how it feels when playing a game, and you are out of the game because your Xbox One controller won’t turn on. There are certain reasons why it can break down, and you can detect that it’s not working when the Xbox button doesn’t show light and fix it yourself.

Although some problems that prevent it from turning on require professional repairs or even severe damage that will require you to get a new controller.

However, there are several things you can do to resolve the issue and fix your Xbox one controller by yourself.

Also Read – Guide to Monaural, Stereo, Multichannel And Surround Sound Setup

This post did well to explain them in simple terms so you don’t get confused.

The Most Commonest Reasons an Xbox one Controller May Not Be Working

Most of the problems that prevent an Xbox one controller from turning on are the batteries or battery contact, the charge and play kit, the firmware problems, or even the internal hardware faults. Sometimes Xbox one controller will not be able to connect to the console or the pc. 

You can Fix a few of these problems yourself at home, while some other problems can’t be fixed at home but require a professional repair or even demand that you change the Xbox one controller.

The list below are the common problems that can keep an Xbox one controller from powering up:

Batteries Issues

The most common reason why an Xbox one controller fails to turn on has to do with the batteries. If the batteries are worn out or need to be charged, the controller will not turn on.

Battery Contacts Problem

The controller won’t come on if the battery contacts are worn out or bent much. More so, it won’t come on if the batteries don’t have firm contact.

Charging cable problems

Let’s say you use a charger and a play kit to charge the controller. It might be that the cable is bad. The cables fail sometimes might be internal, so it will be difficult to notice that it’s bad looking physically.

Firmware problems

In a situation where a controller firmware update is interrupted, the controller may also fail to turn on.

Internal faults

Sometimes, you will discover that something is physically broken inside the Xbox one controller, which will prevent it from turning on.

Unable to update the controller

Most times, you will discover that your controller can not be updated. Such a problem may arise due to a damaged USB cable.

Several Xbox users have sometimes reported that their controller disc drive makes some grinding sound when using it. It probably does not damage the disc, and an error message is often sent to you whenever there is such a problem.

And most times, you will find out that some or all the buttons in your controller do not work. When such problems occur, you will need a professional to repair them or get a new controller if professionals cannot fix it.

How to Fix your Xbox One Controller When It Won’t Turn On

Below are some troubleshooting tips and solutions for a range of Xbox one controller issues. It will help you fix a few problems although some might require a professional touch to get fixed.

1. Check the batteries

The first fix is to remove the battery compartment on the controller’s back. Remove each of the batteries to check if it is properly inserted in the correct position. If it was not installed properly, put it back in the correct direction.

If the batteries are properly installed, then install a pair of brand new batteries, right out of the package, or a pair of newly charged batteries to ensure that the problem is not from batteries. But make sure you do not take the batteries out of a different device.

2. Check the battery contact

Instead of using springs like in some electronic devices, the Xbox one controller uses a metal tab that bends in slightly when batteries are installed.

Those tabs can become permanently bent if too much force is applied and can get stuck or weaken over time. Remove the battery cover and examine the contact on the right side of the compartment.

The contacts should extend at an angle. If either is bent, use a small screwdriver or another prying tool to bend it back out carefully. Don’t attempt to pry the contact when the Xbox one controller batteries are still installed.

3. Test the Xbox one play and charge kit

It could be that the cable is worn out or broken. As such, on both ends, be sure that it is securely plugged in. If it still didn’t work, unplug it from the Xbox one and plug it into a different USB port on the console.

If the controller still won’t come on, disconnect the play and charge cable and try a different micro USB.

4. Update the firmware

The Xbox one controller relies on the firmware to work perfectly. Let’s say it corrupted or an update is interrupted by turning off the console, the controller won’t come on.

Whereas you can update your controller by other means like disconnecting accessories or power cycling the console, then try connecting again.

5. Connect the controller via USB

if you have attempted other fixes yet no success, connect the Xbox one controller to the console directly via a USB cable.

Sometimes, a wireless controller won’t come on with batteries installed. Let’s say the controller works when plugged in.

You can buy a long USB cable for the micro USB cable. If this fix doesn’t work, then professional repairs are needed because that’s the only way to fix an internal fault.

6. Contact Microsoft for customer support

Let’s say you have come to the end of the fixes yet, nothing happened, then you might as well seek customer support. However, if you have your controller under warranty, you might get a replacement.


In the end, you’ve seen how easy it’s to get back your gaming experience yourself without having to contact a professional. All you need to apply the above quick fix carefully, and your Xbox controller will get back to its normal functions. That’s it on How to Fix your Xbox One Controller When It Won’t Turn On!